Employment Type
Full-time
Industry
Pest Control
Job Location
9720 Harlem Rd STE B3, Richmond, TX, 77407, United States
Working Hours
Mon-Sat Hours may vary but are usually from 8am to 5:30pm
Base Salary
$14.00-$16.00 Per hour
Date posted
February 14, 2022
Position title
Pest Control Customer Service Representative
Description
Customer Service Representative
- Providing exceptional customer service to BUGCO Pest Control Clients by working with customers and prospective clients to earn and retain their loyalty.
- Educate the customer on products and services
- Setting up new customer accounts
- Sales
- Scheduling
- Customer service
- Conflict resolution skills – listen to the customer
- Work as a team player – assist other team members when in need of support
- Other duties as assigned
Qualifications
- Customer Service experience
- Building trusting relationships with our Customers
- High School or Equivalent (GED)
- High level of trust and integrity
- Detailed listening skills
- Strong verbal and written communication skills
- Ability to sway the opinion of others through verbal and/or written correspondence
- Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation
- Use of technology for product resourcing to resolve customer issues
- Typing Skills (minimum 30wpm)
- Knowledgeable in MS Office, Email, Texting, and Chat
- Ability to work through multiple computer screens
- Ability to work calmly under pressure
- Displays professionalism in demeanor, language, and appearance
- Call center environment
Job Benefits
We offer a competitive compensation plan along with including:
- Medical insurance
- Vision insurance
- Dental insurance
- Flexible scheduling
- Paid sick Time
- Family work-life balance
